Warranty Coverage Details

Our commitment to our customers doesn’t end at move-in. Homes by Sorensen provides a 10-year warranty on our homes with scheduled walk-throughs to inspect and repair any deficiencies. Our goal is to always exceed our customer’s expectations. Passion drives Homes by Sorensen, we love what we do and we know you will too!

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Homes by Sorensen is proud to partner with The Alberta New Home Warranty Program to provide you with a comprehensive package of warranty protections and to provide high standards of performance within Alberta's homebuilding industry.

Benefits for
Homeowners

Peace of Mind

  • Complete confidence that their builders of choice are the best of Alberta’s best homebuilders

  • The comfort that comes with knowing a new home purchase is protected by a professional, reputable, and enduring new home warranty provider

resources

  • Secure Homeowner Portal for reviewing contracts, requesting Program assistance and accessing important information and resources

  • A live Contact Centre with representatives available by phone or email to answer homeowner questions

  • Educational resources such as The Guide to the Care and Maintenance of Your New Home and the Surface Water Management brochure

accountability

  • Alternative dispute resolution options such as Mediation – a hands-on approach to resolving issues

  • Mandatory industry-specific education through PHBI to improve competency, performance and service

  • Proven track record of honouring promises, standing behind the homes they build and working with homeowners to resolve any issues that may arise